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How to edit an existing order
How to edit an existing order

You've already paid for your link but need to make changes? Here's the best way to let us know πŸ‘

Tristan Gray avatar
Written by Tristan Gray
Updated over 10 months ago

Once an order has been placed, it goes through a series of stages before your link can go live! To find out more about these stages, here's an article on how long does it takes to complete an order.

As soon as you've placed an order, it follows the stages in the above article and depending on which stage you need amendments to be made, determines how quickly it can be done and whether or not a charge will be applied.

Normally, we don't charge for minimal changes on orders that are still in progress, but, keep in mind that if the original order details have already been approved by the publisher, your request will be subject to their approval and may incur an additional cost depending on the changes that you want to make.
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To help us quickly raise the request for you, please prepare the following information when notifying us of the changes:

  • Your project URL

  • Publisher Name

  • The changes you require e.g. Anchor Text, Target URL, topic etc

Once you've got all that, you can reach out to our Customer Success Team through our email [email protected] or the live chat in our app.

What's next?

Depending on the changes requested, this may also delay our turnaround times. Here's an article on how to check the status of your order.

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